Proton Technologies Limited (“Proton,” “we,” “us”) is committed to protecting your privacy. This policy explains how we handle personal information when you interact with our website, tools, and services.
01Information we collect
We collect information you choose to give us and limited data generated when you use our services:
- Identity and contact details — such as your name, email address, and phone number when you contact us or request support.
- Business information — company name, role, and related context you provide for sales or project work.
- Location / timezone hints — optional details that help us respond during your business hours.
- Usage and technical data — such as pages visited, device/browser type, and diagnostic logs needed to operate and secure our systems.
- Communications — messages you send through our contact forms, email, or chat channels.
02How we use information
We use personal information to:
- Deliver, configure, and maintain websites, software, and related services you engage us for.
- Respond to sales, support, and general inquiries.
- Personalize and improve our platform experience and documentation.
- Send operational updates related to your project or account (for example, launch or maintenance notices).
- Protect our systems, prevent abuse, and meet legal obligations.
We do not sell your personal information to third parties. We may use your business name and logo for marketing on our own website (protontechnologies.limited). For more detail, see our Terms of Service.
03Sharing & processors
We share personal information only when needed to run our business, and only with parties who help us deliver services—for example:
- Trusted hosting and infrastructure providers (including VPS partners) that store or process project and site data.
- Email and communications providers used to deliver support and contact-form messages.
- Professional advisors or authorities when required by law or to protect our rights.
Processors are expected to protect data appropriately and use it only for the services they provide to us—not for their own unrelated marketing.
04Data security
We use industry-standard safeguards appropriate to the nature of the data and our services. That includes careful access practices and trusted VPS hosting so infrastructure is managed by professionals. No method of transmission or storage is completely risk-free; we work to reduce risk continuously.
05Retention
We keep personal information only as long as needed for the purposes described in this policy—such as delivering a project, providing support, meeting legal requirements, or resolving disputes. When data is no longer required, we delete or de-identify it where reasonably practicable.
06Cookies & analytics
Our website may use cookies or similar technologies that are necessary for basic site function, preferences, or to understand how pages are used so we can improve clarity and performance. You can control cookies through your browser settings; disabling some cookies may affect certain features.
07Your choices
Subject to applicable law, you may request to access, update, or delete personal data we hold about you. Contact support@protontechnologies.limited and we will respond within a reasonable timeframe. We may need to verify your identity before fulfilling certain requests.
08Children’s privacy
Our services are directed to businesses and professionals. We do not knowingly collect personal information from children under 16. If you believe a child has provided us personal data, contact us and we will take appropriate steps to delete it.
09Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Last updated” date above. Continued use of our services after changes take effect means you acknowledge the updated policy.
10Contact us
Questions about privacy or this policy? Reach our team at support@protontechnologies.limited or use the support contact form.